This refunds policy ("Policy") states the transaction and refund practices for any websites or services (including any of our applications for use with hardware or software of others, such as iPhone, Chrome, Android, Outlook, and Mac Mail) owned or controlled by Company that link to this Policy. This Policy will apply with respect to your use of any such websites and services regardless of (i) your method of access (for example, computer browser, Outlook application, iPhone, etc.), or (ii) whether you are a registered user or a visitor. Each of the websites and/or services covered by this Policy are referred to as a "site", and all such websites and services are collectively referred to as the "sites".
Refunds for Company Services, Products, Plans and Hardware
Any services rendered, products delivered, plans subscribed to, or hardware purchased from Kind Base is fully refundable within 14 days of the original purchase. Hardware products must be returned to Company in original/new condition. A re-stocking fee of 20% may apply. Any damage or wear to the hardware will result in additional charges to be determined upon inspection of returned items.
Refunds for Third Party Products, Services, Food Items, Consumables, Tips and Taxes paid.
Any purchases made from third party vendors listed in our marketplaces, website, app or connected through us via other channels are non-refundable with exception of unauthorized use of the credit card. In case of lost, stolen, or documented/reported unauthorized use of credit card, Company will refund the full amount of the charge back to the credit card. When credit card is no longer active and Company is unable to issue a refund to the inactive credit card, Company will issue a refund via check. Such refund will be subject to a minimum hold time of 60 days. In case you are not satisfied with the products, services, food items, consumables etc, please contact the vendor directly and request a refund from them. If you need assistance in resolving the matter contact our customer service team.